HarperLloyd Recruitment Privacy Policy
At HarperLloyd Recruitment, we are committed to protecting your privacy and handling your personal information responsibly. We understand the importance of safeguarding your personal information and ensure our team is trained to respect the confidentiality of all client and candidate information.This Privacy Policy explains how we collect, use, disclose and protect the personal information of our clients, candidates, prospective employees and other individuals who interact with HarperLloyd Recruitment. This Privacy Policy has been developed in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
Our Commitment to Privacy
We take every reasonable step to ensure that the personal information you provide remains secure, confidential and is used only for the purposes for which it was collected.
What is Personal Information?
Personal information is any information or opinion that identifies you or could reasonably identify you. This may include your:
- Name and contact details
- Employment history
- Qualifications and licences
- Salary expectations
- Resume and career information
- Reference information
- Tax File Number and superannuation details (where applicable)
- Banking details (where applicable)
- Background or criminal history checks (where required)
- Any other information relevant to recruitment or employment services.
Sensitive information (such as health information or criminal history) will only be collected where necessary and with your consent or as otherwise permitted by law.
How We Collect Personal Information
We generally collect personal information directly from you, including when you:
-Apply for a role through our website
-Submit your resume
-Register as a candidate
-Contact us by phone, email or social media
-Meet with one of our consultants
-Engage our recruitment services.
We may also collect information from third parties, including:
-SEEK
-LinkedIn
-Referees
-Previous employers
-Publicly available sources
-Background screening providers (with your consent where required).
How We Use Your Information
Your personal information is collected to help us deliver our recruitment and consulting services. This may include:
-Matching candidates with suitable employment opportunities
-Assisting clients with recruitment requirements
-Conducting reference and background checks
-Managing recruitment processes
-Providing market updates, salary guides and career advice
-Sending job alerts and marketing communications (where you have consented)Improving our services through surveys and feedback
-Responding to enquiries and maintaining our client and candidate relationships.
We will only use your personal information for the purposes for which it was collected, related purposes you would reasonably expect, or where required by law.
What Happens if You Don't Provide Information?
If you choose not to provide information reasonably required for us to deliver our recruitment services, we may be unable to assist you with employment opportunities or recruitment services.
Who We Share Your Information With
Where necessary, we may disclose your personal information to:
-Prospective employers
-Our clients
-Referees
-Educational institutions
-Background screening providers
-Professional advisers
-Technology and software providers who assist us in delivering our services.
We do not sell your personal information to third parties.We will only disclose sensitive information with your consent or where permitted by law.
Protecting Your Information
HarperLloyd Recruitment stores personal information using secure electronic systems and, where necessary, physical records. Access is restricted to authorised personnel who require the information to perform their duties.
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure.
Accessing or Updating Your Information
You may request access to the personal information we hold about you or ask us to correct inaccurate or outdated information.Requests can be made by contacting us using the details below. We may ask you to verify your identity before providing access.
Our Website
We may collect anonymous website usage information to help improve our website and services.Our website may also contain links to third-party websites. HarperLloyd Recruitment is not responsible for the privacy practices or content of external websites, and we encourage you to review their privacy policies before providing personal information.
Withdrawing Your Consent
You may withdraw your consent for us to collect or use your personal information at any time, subject to legal or contractual obligations.To do so, please contact us using the details below.
Complaints
If you believe your privacy has been breached, please contact HarperLloyd Recruitment so we can investigate your concerns.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Contact Us
If you have any questions about this Privacy Policy or wish to access, update or remove your personal information, please contact:
HarperLloyd Recruitment
Level 12, 144 Edward Street
Brisbane QLD 4000
Phone: 0483 956 166
Email: admin@harperlloyd.com.au
Please provide sufficient detail so that we can understand and investigate your complaint.
We may ask you to verify your identity and provide further information.
We will investigate your complaint and respond within a reasonable period, generally within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
HarperLloyd Recruitment is committed to ethical recruitment practices.
We:
-Do not charge candidates a fee for finding them employment.
-Do not knowingly advertise positions that do not exist.
-Do not knowingly provide misleading information regarding employment opportunities.
Changes to this Policy
HarperLloyd Recruitment may update this Privacy Policy from time to time to reflect changes in legislation, technology or our business practices. The most current version will always be available on our website.